Shipping Policy

Thank you for shopping with us. We strive to ensure that your order reaches you in a timely and secure manner.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Delivery typically takes 3–7 business days, depending on your location. Delivery times may vary during peak seasons, holidays, or due to circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase. We may also offer free shipping promotions on selected products or orders from time to time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or message containing tracking information, allowing you to monitor your shipment.

Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to weather conditions, courier service issues, high order volumes, or other unforeseen circumstances.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

Damaged or Lost Packages

If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate and resolve the issue.

International Shipping

For international orders, customers may be responsible for customs duties, taxes, or import fees imposed by their country's regulations.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

Email: support@kiddoplanet.co.in

We appreciate your business and thank you for choosing to shop with us.